Returns & Exchanges
At Olvia Rose, we want you to be completely in love with your purchase, which is why we offer a seamless 30-day return policy for all unworn items. If your new fashion piece isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all Olvia Rose tags attached to ensure the return meets our quality standards.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.